Tips and News Archives - Page 2 of 17 - Connor Business Resources

Delegation as an Art in a Small Business

Delegation is a challenge for all small business owners. As one myself, I get it. But, without it, we run the risk of preventing growth in our businesses.

“I can do it faster myself than I can explain it.” I’ve said it too. But, if it is something you will ever have to do again, that statement is inaccurate. Being able to get something off your plate, especially if it is something you don’t like to do, is a big win for all small business owners.

Developing Relationships in a Virtual World

by Susan Fennema – Beyond the Chaos

Developing relationships in this virtual world of email, chat, and conference calls can be challenging. How do you convey the personality of your company and team members when you do not have opportunities for face-to-face contact and sometimes, not even phone contact?

Winning, Consequences, and Productivity

by Susan Fennema – Beyond the Chaos

Winning is a consequence of a choice. And, it has its own consequences as well. While it is an innate desire in most of us, we have to be prepared for what happens afterward.

How to Become A Customer Centric Business

Customer-centric is an approach to doing business that focuses on providing a positive customer experience both at the point of sale and after the sale in order to drive profit and gain competitive advantage.

Managing Interruptions: Fixing Your Calendaring

by Susan Fennema – Beyond the Chaos

Managing interruptions is a huge deal for me. Despite thinking that I’m an awesome multi-tasker, I’m probably just a good fast switcher. As we know, multitasking isn’t a thing. And, it’s why I can’t even listen to a podcast all the way through. But, managing interruptions with calendaring is a thing. And it usually works…unless it breaks. Let’s start by talking about what can break it and then we’ll talk about getting back on track.

Motivation: Reaching for Excellence

by Susan Fennema – Beyond the Chao

Motivation

Motivation can be tough for small business owners sometimes. Along with the challenges of closing deals and keeping your team on track, you have to keep going for your clients. But, what happens when real life starts to challenge your motivation as well? Where do you get the energy to keep reaching for excellence?