There are many tools available — from social media, to chat, to CRM systems — that can make it easier to serve your customers. Consider these small business tools to help you provide stellar service:
by Adaptiva HR
The human resources department (or the person “wearing the HR hat” in smaller companies without a whole department) plays a vital role in maintaining your business flow. They bridge the gap between managers and employees handling topics such as staffing, recruiting, payroll, and job performance needs.
As your business grows, you’ll eventually need to hire more personnel to build your team. However, it can be challenging to find the select applicants that’ll be assets to your company. To create a job posting that accurately represents your company and captures your ideal employee’s attention, follow these recruiting support tips.
As a small business owner, you need to accept that your employees are going to talk about you — whether it is to colleagues in the break room, loved ones at home, or friends over coffee.
If you own a small business, chances are you’re not only a business owner, but a boss. Whether you have employees or are managing vendors, managing people is part of your job description.
After closing brick-and-mortar operations for several months because of the COVID-19 pandemic, owners of nonessential small businesses feel that they can finally see the light at the end of the tunnel.
