Posts Tagged ‘sales’

Communications in Times of Crisis

by Chameleon Sales

I never thought we’d be able to adapt.

This was what our Inside Sales Manager, Geoff Booker, thought when the global COVID-19 pandemic business interruption guidelines hit our home state of New Hampshire.

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Winning Back Clients

by Michelle Connor

Businesses can struggle with customer turn-over, clients cancelling orders or dropping your services.  For all businesses, even those without high customer turn-over, winning back lost customers is an important skill to learn.  Here are three reasons to focus on gaining them back and not just replacing lost clients with new ones.

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5 Ways to RECONNECT with previous customers

by Ann Connor

Do not hesitate or over-think it.  Reach Out to previous customers now.

Ask yourself; when was the last time you picked up the phone and called someone with whom you’ve lost touch?

Chances are it’s been months, even years, since you’ve reconnected with a previous customer or associate.

Making that first call after a long time isn’t easy. The key is to think about how to begin the conversation.  And which of the customers are best to make that reconnection; what made you lose contact in the first place?

Here are five helpful ways to make reaching out easier and more valuable.


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