Wherever your culture stands now, there’s always room for improvement. The following steps can help you repair a broken culture or turn a fairly good culture into an even better one—and keep it there.
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If you own a small business, chances are you’re not only a business owner, but a boss. Whether you have employees or are managing vendors, managing people is part of your job description.
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Company culture has a lot to do with employee experience, and vice versa. In fact, they are essential to each other’s success: a great company culture fosters a great employee experience, and a great employee experience both reflects and fuels a great company culture. Together, they can lead to valuable business benefits like increased productivity, reduced turnover, and greater employee satisfaction.
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As a small business owner, you need to accept that your employees are going to talk about you — whether it is to colleagues in the break room, loved ones at home, or friends over coffee.
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by Susan Fennema Beyond the Chaos
From taking responsibility to leading well, self-awareness is one of the most important abilities you can acquire and nurture. It can make or break your career.
If you are a leader, you know that your actions and your attitude set the tone. If you’re late, then it’s OK for everyone to be late. When you don’t have to use the new procedures or process, then no one does. Your actions and your example make the rules reality.
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by Jeff Saari
We all experience adverse emotions from time to time, some more than others. Sometimes when others present us information that we don’t want to hear, such as feedback for our attitude or performance, we take it personally.
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