by Ann Connor
So you just received a stack of resumes for a role you’re trying to fill in your company. Now what? While these resumes will detail the applicants college education, past employers, skills and possibly even interests, the piece of paper doesn’t truly tell you about the interviewees personality and if they will mesh well with your team and organization.
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As the US becomes more diverse and as even small companies reach out globally to employees and customers, cross-cultural understanding becomes ever more important. Most authorities recommend starting with similarities to build understanding at work, including the universal need for respect, communication, and encouragement. All employees need information about the company’s business plan, a chance to hone their skills on the job, appropriate rewards for work, and access to training and resources.
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