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Sales Tips

Two Key Character Traits of Successful Salespeople

There are two primary character traits that almost guarantee success in a salesperson. Of course, they need to have people skills first and foremost, but assuming they do, these two character traits usually seal the deal. Salespeople who possess these two character traits will move Heaven and Earth to reach success and if they have these, they’ll also have most of the other qualities you want in top producers. In addition, you won’t have to babysit them to make sure they’re doing what they should be doing, they’ll do what they should be doing automatically, provided of course, you’ve given them proper direction on what their most important activities are and the support to do them.

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Top Three Things Taking Risks Can Teach You (and How Those Lessons Can Pay Off!)

by Ann Connor

We all know networking is a non-negotiable as far as a successful career goes. But for some, it can be an incredibly painful and awkward experience—leaving many to never willingly attempt it again. But thanks to one Fast Company contributor’s month-long journey in “settling in” to networking, we were able to gather up her words of wisdom and turn them into four steps to help you kick your networking anxieties to the curb and get connected!

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Winning Back Clients

by Michelle Connor

Businesses can struggle with customer turn-over, clients cancelling orders or dropping your services.  For all businesses, even those without high customer turn-over, winning back lost customers is an important skill to learn.  Here are three reasons to focus on gaining them back and not just replacing lost clients with new ones.

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How to Get to Know your Customer

By Ann Connor

Get to Know your Customer

All too often, we mistake kindness with weakness—but the mistake doesn’t lie in associating kindness with weakness but instead associating kindness with “yes, and…” behaviors. You don’t have to be spineless to be kind! In fact, sometimes doing the kind thing can be the hardest thing—like telling a current employee they may not be a good fit, after all, for the company. Sure, it may not “feel” kind, but when handled thoughtfully and explained genuinely, the end result winds up being a win-win for all involved: that employee is now free to explore a more fitting career path elsewhere and your company is now open to receiving suitable talent. Here are five other fabulous results that creating a company culture of kindness can bring:

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Increase Revenue with a Sales Management System

A recent survey showed that 87% of executives believe sales and marketing are the most pivotal activities in accelerating growth. Therefore, your growth strategy must minimize expenses and maximize revenues and focus on creating systems to bolster and measure the effectiveness of your marketing and sales activities.

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