We have come to a point in society where consumers trust what a real person has to say about a product and service more than any shiny advertisement. Trust is a key factor in the customers’/clients’ decision making process. Reputation and credibility of a company can be improved by emphasizing ethical decisions, behaviors, boundaries and ideas. Using leadership skills to demonstrate appropriate business ethics can help build a teams’ culture within a business. In addition, it provides measurable benchmarks for employees to follow as they make independent decisions in their daily duties.
Traits of Leadership
Both managers and employees set the stage in regards to ethics and the way they conduct themselves. The self-respect, pride and dignity that employees feel about their position and the company as a whole, will help strengthen the ethics of the company; you can help instill this ethical pride by conducting yourself above reproach in the ethics arena. Happy employees spread positive experiences with their network of friends and family.Continue Reading