About the Customer Service Courses
Customers are lost every day due to poor customer service. Think about the number of times you have experienced bad customer service. Did you ever hire or shop at that company again? Chances are no…. So what type of customer service do you provide? Have you ever really considered it?
Customer Service starts the minute that you answer the phone, the minute someone walks into your store or your restaurant. It is not just a department that handles customer calls. It’s your entire staff interacting with customers and potential customers.
How are you and your team doing??
These modules will help you to train your staff or yourself to improve customer service skills.
Remember it is less expensive to keep a customer happy then to find a new customer.
About the Team Building Courses
An organization with a great team that works well together can achieve greatness.
When employees are not working well together then team building exercises may be just what is needed in order to get everyone back on track. The goal is to have… “the right people doing the right things, RIGHT!”
Customer Service & Team Building Overview
7 Keys to Customer Service
Customer Service & Team Building OverviewCustomer Service and Team Building are key areas in every business. But not the easiest to manage. Learn how Connor Business Resources can help you streamline both areas of your business.
7 Keys to Customer ServiceCustomer Service is critical for every business. This module will teach you the 7 keys to great customer service and how to get your associates on the same page.
Task ManagementTime with a Coach - Carol Williams expert on Time Management